Top Faqs

What is the Mission of Bears for Humanity?

Bears for Humanity mission is to manufacture safe and Eco-friendly organic products, protect our environment, create fair trade living wage jobs, and give back to causes for children, animals and environment.

What is the Vision of Bears for Humanity?

Our vision is to become the global leader and standard bearer for manufacturing certified organic products, creating fair living wage jobs to uplift people from poverty and to give back to causes for children, animals and environment around the world.

How was Bears for Humanity started?

Bears For Humanity was founded in 2013 by Renju Prathap and Vijay Prathap. Their inspiration is Blake Mycoskie, Founder of TOMS. Bears For Humanity is founded on a simple premise: Share the love of teddy bears with children of all ages. When you give a teddy bear gift from Bears For Humanity, we give an equal quality teddy bear to a child in need.

Is Bears for Humanity a Nonprofit Organization?

Bears For Humanity recently converted to a nonprofit organization with giving at its core. We are disrupting the unethical plush toys, gifts and fast fashion/apparel industry by making safe certified organic and Eco-friendly products. All products manufactured by Bears for Humanity is World Fair Trade Certified.

OUR BEARS, PLUSH TOYS & APPAREL

What is Organic Cotton?

Organic cotton is made from natural seeds. Organic cotton is grown without the use of pesticides, insecticides, herbicides and Genetically Modified Organisms. As a result, organic cotton products are safer for the skin. GMO cotton contains toxins are harmful for farmers and workers, us as consumers, and entire wildlife Eco-systems. Growing organic cotton keeps farmers and their families safe. They are not exposed to toxic chemicals in the field or through their food and water supply. It also means farmers grow more than one crop which supplements their food and income. To learn more, go to http://aboutorganiccotton.org/

What is Recycled PET (rPET) Fiber?

Recycled PET fiber is made from recycling drinking water bottles and containers commonly used to package soft drinks, water, juice, peanut butter, salad dressings and oil, cosmetics and household cleaners. Recycled PET fiber does not contain BPA. To learn more, go to http://www.petresin.org/aboutpet.asp

Is Recycled PET (rPET) Fiber SAFE?

Recycled PET is absolutely safe to be used in food and beverage packaging It converts post consumer waste into a valuable resource. Recycled PET Fiber is safe for children of all ages. It does not contain any BPA. Recycled PET Fiber is also called Recycled Polyfill. Recycled PET Fiber is made from recycling drinking water and juice bottles and caps, which we consume everyday.

What are the Benefits of Recycled PET (rPET)?

Recycled PET is absolutely safe to be used in food and beverage packaging It converts post consumer waste into a valuable resource. The product is completely recyclable. RPET has a lower carbon footprint than virgin PET PET (including recycled PET) is lightweight compared to other packaging, for example it is up to 85% lighter than glass. This helps cut transportation costs, in-turn lowering CO2 emissions. rPET can replace all or a proportion of virgin polymer in new packaging products The product helps businesses and organisations deliver on corporate sustainability goals Many major brands worldwide are committed to using recycled PET to reduce the carbon footprint of their drink products. Some of these include Coca-Cola, Nestle Waters, PepsiCo, Danone and many more. These brands are setting the standard, for a future where recycled PET is routinely included in drinks packaging

Working For Change

How many Children are in Need?

Nearly one-quarter of all American children live in households that are below the federal poverty line. Millions more experience short-term and situational hardships like temporary household unemployment or illness. It is the goal of Bears for Humanity to assist these millions of children by bringing the simple joy of a teddy bear into their lives.

Poverty

The United States has one of the highest rates of childhood poverty in the world, with nearly 25 million children living in households considered in poverty. These are the children that most often go without gifts at birthdays and other holidays, and it is for them that Bears for Humanity was founded.

Ordering On BearsForHumanity.com

What forms of payment does BearsForHumanity.com accept?

BearsForHumanity.org accepts Visa, MasterCard, American Express, Discover and PayPal. We do not accept checks or cash at this time. Please note that we only accept one form of payment per order.

When I try to check-out, I receive an error message. Can you help?

Please verify that the billing information you have entered is the same as the information that your bank has on file. If you enter billing information that your bank does not have on file, then your order will not go through.

How do I know if my order was successfully placed?

After your order is submitted you will be directed to an order confirmation page with your order number. If you've reached this page, you can be assured your order did go through and will be processed. You should also receive an email confirmation shortly after your order is submitted.

Returns

What is your Return Policy?

We accept teddy bears, organic plush toys and apparel purchased exclusively from www.BearsforHumanity.com in original condition within 15 days from the date of purchase. All products must be in original packaging and unopened. Any product packaging that has been opened is considered not in original condition is subject to $20.00 fee for re-stocking and charitable give away.

How can I Return a teddy bear and other plush gifts?

Please email us at: CustomerService@BearsForHumanity.com or call us Toll Free at 866-325-1668 and leave a message with a call number and order number to reach you. Returns can be sent to: Bears For Humanity C/O Mentor Media 3768 Milliken Ave, Eastvale, CA 91752 Please include your original order receipt. All products must be in unopened original package. Include a note about why you wish to return the product.

How long does it take to get a Refund?

Once we receive your return, please allow up to 7 to 10 business days to process your request. When your return has been processed you will receive an email notification that your refund was processed. Depending on your bank, the refund may take an additional 5-7 business days to post to your account.

Why do you charge a Restocking Fee?

Bears for Humanity manufactures certified organic plush toys, gifts and apparel souvenirs. If a product packaging is opened, we cannot resell the product due to possible contamination. Every customer has the right to receive a safe certified organic product. All returned products are set aside for charitable giving after testing and cleansing for contamination.

Shipping

How long does it take for my order to ship, once it has been placed online?

Bears For Humanity ships orders within 24-48 hours of receipt of order. We use FedEx within USA and internationally. You will receive a tracking number along with your shipping confirmation email once the order has processed and shipped.

Do you ship internationally?

YES. We ship internationally.

How much does shipping and handling costs?

We use FedEx to ship within USA. Shipping costs vary based on destination and weight of the package.

Do you ship to P.O. Boxes or Military APO/FPO addresses?

No. FedEx does not deliver to P.O. Boxes. FedEx also does not ship to Military addresses.

Get Involved

I work with NGO's / Non-Profit. How can we partner with Bears for Humanity to drive donations?

Bears For Humanity is always open to working with NGO's and Non-Profit organizations. We listen to all voices of need. Please send a detailed message regarding your mission, vision, contact information and your suggested plan and campaign to drive donations through Bears For Humanity to Renju Prathap. Send an email to CustomerService@bearsforhumanity.com

I want a job at Bears for Humanity. How can I apply?

Bears For Humanity is growing. We are committed to sharing and caring for causes that impact our community across the great land - United States! Please send us your resume to CustomerService@bearsforhumanity.com.

How do I apply to be an Intern?

Bears For Humanity is growing and expanding. We are committed to sharing and caring for causes that impact our community across the great land - United States! Please send us your resume to CustomerService@bearsforhumanity.com..

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